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» Where is the store based?
Buffalo, NY
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» Do you accept orders placed outside of the US?
We're happy to ship wherever cosmetics packages can be accepted! Our shipping rates displayed may differ than actual costs, and may need to be reflected once your order is processed. We do not make profits on shipping charges, we simply charge our customers what we are charged to keep our prices as low as possible.
NOTE: Customers are responsible for paying their own duties and taxes.
International Customers- check out BONGO, a service that hooks you up with one US address to shop at as many US stores as you like, pay less shipping, and let Bongo ship you just one shipment. -
» How long will it take to receive my order?
We ship orders within 24 hours. Busy times may take an additional day or two. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
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» I'm new to your products. How can I know what colors or products to buy?
We're glad you asked!
We've got many ways to help you find, try and buy the best mineral makeup anywhere!
1. Detailed Descriptions: we detail skin tones and skin types in product descriptions, plus infographics that quickly guide you to your perfect makeup product.
2. Personalized Service: email us what your skin concerns are, and if you have a pic- even better! Our makeup and beauty experts will call you or email all your answers and help figure out the best ways to get your perfect look. [email protected]
3. Samples! We have numerous sample sized versions as well as sample packs available.
4. Makeup Artist Formulated with You in Mind! We've created products that match many skin tones, with your skin tone in mind. It's hard to make a mistake with Ferro Cosmetics colors :) -
» Do you use bismuth, nano particles, or artificial ingredients?
Nope, never, and heck no.
We're a proud "Champion" Ranked Brand with skindeep.org and are recognized as one of the safest products in the world. -
» How are you different than other mineral makeup brands like bare minerals?
Many ways. Our minerals will never make your skin shiny, itchy, or irritated because we only use minerals. Bismuth Oxychloride is a common filler ingredient, which causes shine, irritation, and can even stretch pores. This ingredient is extremely common in mass brands like BM, and if it's made in China, there's alot of waste, pollution, and animal cruelty. By law, cosmetic manufacturers in China must perform cruel animal testing.
REAL MINERALS gives your skin all the benefits you've wanted (and thought you were getting), and are extremely good to the skin and for the skin. They are naturally waterproof, moisture resistant, and excellent at reducing inflammation caused from acne and rosacea.
We make our products on-demand, in small batches, in our own facility in the USA using only 100% natural ingredients. -
» I'm a male actor- how would your foundation work under lights/heat, and will it make my face breakout?
You can wear our foundation for auditions, as it's amazingly undetectable, and actually soothes skin especially after shaving. Under stage lights or hot weather, it holds up against some of the most extreme conditions.
Your skin will not break out, in fact it will improve while wearing it. -
» My teen has extreme acne, and I want to make sure it will cover the flare ups without making it worse, and without making her look older because she's wearing it. Will your products be ok?
Weather your teen is a female or male, we have seen kids confidence elevate to healthy levels because they feel confident about who they are, not their acne taking center stage. Our Ultimate HD Matte Foundation particularly covers and we've had our 99% of our customers with acne, rosacea, or other skin issues,tell us their skin cleared up completely. The reason is it is free from oils and waxes, but also due to the minerals natural healing properties. The same minerals are added to skin ointments like A&D ointments, because they naturally reduce inflammation.
Medicated skin usually makes it more sensitive to the sun, and there is both Zinc Oxide and Titanium Dioxide in our Ultimate HD Foundation. An SPF 15 may contain 3% of one of the above ingredients mentioned, not both, where our foundation contains 20% of a combination of both in the formula. That adds up to serious and safe sun protection.
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» What is Storenvy?
This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.
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» How do I pay for my order? Is it secure?
The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.
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» What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.